CANCELLATION

Cancellation:

• You have the option to cancel your order within 24 hours of placing it. In such cases, a full refund will be initiated within 24 hrs. Refund amount will take 8 to 10 days to reflect in your account.
• To request a cancellation, please contact us at online@furnicheer.com. Orders cannot be cancelled after 24hrs of placing the order.
• Once a product has been delivered and installed, it cannot be returned or canceled.

 

Warranty:

All our products come with a 12-month warranty against any manufacturing defects under normal household conditions. 

 

Scope of warranty:

All metal and wood finishes change slightly with time due to the natural behavior of the finishes. Such a change does not constitute a defect under this warranty.

All foam composites do naturally soften with use. This softening does not constitute a defect under this warranty.

The customer is required to follow suitable cleaning of wood surfaces using no aggressive cleaning agents.

Products once set up after unpacking in a particular location must not be repacked with unauthorized packaging material or moved to another location.

 

The warranty does not cover 

1. Normal wear and tear
2. Damage caused by impact, cuts, scratches, accidents
3. Improper storage, assembly, or installation, inappropriate use, or incorrect cleaning methods or products. 
4. Upholstery and fabrics are also not covered.

 

Please note that solid wood may contract and expand in response to seasonal climate variations and is not included in the warranty.